Privacy Policy

This policy explains what B.Tech Expert collects when you shop with us, why, and who else sees it.

What we collect

To place and deliver an order we collect your name, phone number and delivery address. If you create an account we also keep your order history and any saved addresses. When you order with cash on delivery we may send a one-time code by SMS to confirm the number is yours.

Your basket is saved against your browser so it survives a refresh or a change of device when you are signed in.

Why we collect it

To confirm and dispatch your order, to take payment on delivery, and to contact you about that order by phone or SMS. We do not sell your information.

Who we share it with

Delivery partners receive the name, address and phone number needed to bring your parcel to you. Our SMS provider handles the one-time codes and order notifications we send you. Nobody else receives your details.

Cookies

We use a cookie to keep you signed in and to remember your basket. We do not currently run third-party advertising or analytics trackers on this site.

How long we keep it

Order records are kept for as long as we need them for accounting, warranty and returns purposes. Account details are kept until you ask us to remove them.

Your choices

You can see and correct your details from your account, and you can ask us to delete them. To opt out of marketing SMS, reply STOP to any message.

Contact

Call 01711223344 or email hello@btechexpert.com with any question about your information.